About Vinegar Hill
Vinegar Hill is a family-run company that specialises in homeware, gifts and clothing. With a strong focus on providing high-quality products and exceptional customer service, Vinegar Hill has expanded its business to multiple locations. The Berkhamstead store marked the 8th collaboration between Vinegar Hill and Tagmax, highlighting the trust and satisfaction the company had in Tagmax's services.
The Solution
Our team were tasked with installing a tagging system at Vinegar Hill's new store in Berkhamstead. The goal was to provide a comprehensive security solution that would blend in with the overall aesthetic of the shopfit. To achieve this, we recommended the installation of a dual Pedestal Optimum system, which would offer effective protection for the store's merchandise without compromising its visual appeal.
We executed a standard installation process for the tagging system at the Berkhamstead store. The store owner expressed a strong preference for a discreet installation, without any visible signs of the system. To accommodate this request, our team had to closely collaborate with the site electrician to ensure the running of cables and other installation components remained hidden from view.
Our customer-oriented approach was also evident in the maintenance agreement offered to Vinegar Hill. Understanding that the system's stability would likely minimise the need for regular maintenance, we respected the customer's preference and did not insist on a maintenance agreement. However, in the event that maintenance or support services were required, the Tagmax team assured Vinegar Hill that they would be available on a call-out basis.
We successfully completed the tagging system installation at Vinegar Hill's Berkhamstead store, meeting the customer's expectations and requirements. The discreet integration of the tagging system with the shopfit ensured that it did not disrupt the store's overall appearance. Vinegar Hill expressed great satisfaction with Tagmax's services and the outcome of the project. The project's success further strengthened the partnership between Tagmax and Vinegar Hill, highlighting the reliability and professionalism that Tagmax consistently delivers.
Here at Tagmax, our expertise in providing tailored tagging system installations proved instrumental in the successful completion of the project at Vinegar Hill's Berkhamstead store. By utilising our knowledge and experience, the team seamlessly integrated a dual Pedestal Optimum system into the store's shopfit, meeting the customer's expectations for a discreet installation. With the project completed to the customer's satisfaction, we solidified our position as a trusted partner in providing security solutions to Vinegar Hill and their expanding network of stores.
If you would like to learn more about how we can put in place a retail security system for your store, please do not hesitate to get in touch with us today. Give us a call on 0800 044 3160 or send an e-mail to sales@tagmax.com and we'll be in touch as soon as possible.
